Contact us
If you have questions about your pension, we're here to help.
Want to address your questions online?
Ask your question when it's on your mind. We'll get back to you during our office hours.
Web enquiry form
If you're a plan member, use our secure online form by signing in to My Account.Sign in to My Account
Contact the Public Service Pension Plan
CRA Registration Number: 0345702
PBSA Provincial Registration Number: P085496
General
Office hours
Monday – Friday, 8:00 a.m. – 4:30 p.m.
Phone
Toll-free in Canada and U.S.:
1-800-665-3554
Please have your Person ID ready when you call.
Fax
250-953-0425
Media enquiries
Please contact the director of Strategic Communications
Phone: 250-356-5836
BC Pension Corporation
For general, non-specific plan enquiries
Phone:
Victoria: 250-387-1014
Toll-free in Canada and the U.S.:
1-800-663-8823
Website: pensionsbc.ca
Retired member enquiries
Office hours
Monday – Friday, 8:00 a.m. – 4:30 p.m.
Phone
Toll-free in Canada and U.S.:
1-866-876-6777
Please have your Person ID ready when you call.
Fax
250-953-0431
General mail enquiries
MailPublic Service Pension Plan
PO Box 9460
Victoria, BC V8W 9V8
Questions about online learning or workshops?
Please contact Client Education
Phone
Victoria: 250-356-2199
or 1-877-558-5572
Fax
250-953-0439
Enquiries about plan governance
For questions relating to plan governance, rules or decisions, please contact the Public Service Pension Board Secretariat.