COVID-19 update from BC Pension Corporation
In these rapidly changing times, we continue working to serve you. Pension payments will continue as scheduled.
To minimize service impacts and ensure the safety of our staff, we’re not accepting paper documents. Please send your personal forms and paperwork through My Account Message Centre. If you cannot access My Account, aren’t a pension plan member or are submitting on behalf of someone else, please contact us.
To support social distancing, our reception is closed until further notice. We’re responding to requests and answering calls as promptly as possible – your patience is appreciated.
Contact us
If you have questions about your pension, we're here to help.
New: My Account Message Centre
Message Centre is your personal pension inbox. Ask questions when they’re on your mind and never lose track of the answers. Look for the envelope icon in My Account.Take me to Message Centre
Phone and fax
Phones are answered Monday—Friday, 8:00 a.m.—4:30 p.m. PT.
Please have your Person ID ready when you call.
General enquiriesPhone Fax |
Retired membersPhone Fax |
Health and dental
For questions about your extended health care or dental coverage and claims, contact Green Shield Canada.
Monday—Friday
5:30 a.m.—5:30 p.m. PT
Phone
1-888-711-1119
Website
greenshield.ca
Pension education
For questions about pension education, contact Client Education.
Phone
Toll-free in Canada and U.S.:
1-877-558-5572
Fax
250-953-0439
Registration numbers
CRA: 0345702
PBSA: PO85496
Mailing address
Public Service Pension Plan
PO Box 9460
Victoria, BC V8W 9V8
Courier address
BC Pension Corporation Office
Public Service Pension Plan
2995 Jutland Road
Victoria, BC V8T 5J9
Media enquiries
For media enquiries, contact:
media@pensionsbc.ca
Plan governance
For questions relating to plan governance, rules or decisions, please contact the Public Service Pension Board Secretariat.