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Potential postal service disruption
Canadian mail service may be disrupted after Sept. 26 due to possible job action at Canada Post. If you are currently receiving your pension payments by mail, your September cheque has already been mailed out so it should arrive without delay.
To ensure you receive next month’s payment on time, sign up for direct deposit in My Account (or if residing in the United States, fill out and fax us the U.S. direct deposit authorization form). With direct deposit, your pension payment is automatically deposited into your bank account on the pension payment date.
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Want to learn more about about your pension plan? Take a time out to dive deeper into one of these topics.
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Retired members
You can find the date of your next pension payment under Taxes and pension payments.
If you saw the summer 2018 issue of Pension Life, you likely have a few questions on how the changes effective October 1, 2019, will affect you as a retired member. Get the answers in the Plan changes 2018 topic area.
Retirees: a fresh My Account awaits you!
Based on input from retired members, we’ve updated My Account. All the information you expect is still available; it’s simply easier to find. When you sign in, you’ll see your last payment – including itemized deductions. Past payments are just a click away. As always, you can download your tax slips and review your beneficiary information online, any time.Sign in to see the new look.