Service disruption notice

June 19, 2024: We are currently experiencing technical difficulties with our telephone system and network. We're working to resolve the issue as quickly as possible.

If you are unable to reach us by phone, please try again later today or contact us through Message Centre in My Account. 

Thank you for your patience.


What can we help you with?


I'm new to the plan and want to know more

Welcome to the plan will get you started


I want to check my pension payment dates

Our payment schedule will help you plan

Responsible Investing

The Public Service Pension Board of Trustees (board) is a proud signatory of the United Nations-supported Principles for Responsible Investment, or PRI. Learn more about the plan’s approach to responsible investing.

Self-service status inquiry

Our newest online service allows you to check the status of your service requests quickly and easily, anytime. Simply sign in to My Account and use Message Centre to review the progress of any requests within the last 365 days.

Sign in or register now

Most plan members are not eligible to participate in the Canadian Dental Care Plan

If you are considering cancelling or declining dental coverage under the pension plan to enrol in the Canadian Dental Care Plan (CDCP), please note that most plan members are not eligible to participate. Furthermore, if you cancel dental coverage, you may not be eligible to re-enrol in the dental plan offered by the Public Service Pension Plan.

Visit the retirement health coverage guide under Your Pension to learn more.

Read a message from the board here.


In case you missed it...


Recent board discussions and decisions

The Public Service Pension Board of Trustees is responsible for administering the plan and investing plan assets. Read about issues considered and decisions made at the Board’s last quarterly meeting in Board meeting highlights.

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Your pension questions answered

No matter where you’re at on your pension journey, our engaging online courses and webinars can help you make the most of your pension

Start learning today

The 2023 Annual Report is now available

Read the report

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Go paper-free

Choose to receive email notifications when digital versions of your annual statement, T4a, and Pension Life are available online. Select your communication preferences when you register or sign in. Update your choice at any time under Account settings.

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