Contact us

If you have questions about your pension, we're here to help.

Want to address your questions online?

Ask your question when it's on your mind. We'll get back to you during our office hours.

Web enquiry form

Use our secure online form by signing in to My Account. Sign in to My Account

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Contact the Public Service Pension Plan

CRA Registration Number: 0345702
PBSA Provincial Registration Number: PO85496

General

Office hours
Monday – Friday, 8:00 a.m. – 4:30 p.m.

Phone
Toll-free in Canada and U.S.:
1-800-665-3554

Please have your Person ID ready when you call.

Fax
250-953-0412

Media enquiries

Please contact the Plan and Member Communications Director

Phone: 250-356-5836

BC Pension Corporation

For general, non-specific plan enquiries

Phone:
Victoria: 250-387-1014
Toll-free in Canada and the U.S.:
1-800-663-8823

Website: pensionsbc.ca

Retired member enquiries

Office hours
Monday – Friday, 8:00 a.m. – 4:30 p.m.

Phone
Toll-free in Canada and U.S.:
1-866-876-6777

Please have your Person ID ready when you call.

Fax
250-953-0431

General mail enquiries

Mail
Public Service Pension Plan
PO Box 9460
Victoria, BC V8W 9V8

Questions about pension workshops or eLearning?

Please contact Client Education

Phone
Victoria: 250-356-8547
Rest of BC: 1-877-558-5573

Fax
250-953-0415

Enquiries about plan governance

For questions relating to plan governance, rules or decisions, please contact the Public Service Pension Board Secretariat.