How to find your username

Here's what you need to do to recover your username.

You entered a username to register for My Account. If you've forgotten your username, click Recover username on the My Account sign-in page.

You will be asked to confirm your identity:

• Person ID number
• Surname (last name)
• Date of birth
• Last three digits of your social insurance number

Once you've entered this information, we will send you an email with your username and a link to sign in to My Account.