How to find your username

Here's what you need to do to recover your username.

You entered a username to register for My Account. If you've forgotten your username, click Recover username on the My Account sign-in page.

You will be asked to confirm your identity:

  • Person ID number
  • Surname (last name)
  • Date of birth
  • Last three digits of your social insurance number

Once you've entered this information, we will send you an email with your username and a link to sign in to My Account.