Our business hours for Wednesday, June 19, 2019 are 8 a.m. to 2:30 p.m., but My Account is available 24/7.
We’ll be back to regular business hours—8:00 a.m. to 4:30 p.m.—on Thursday, June 20.

What can we help you with?


I'm new to the plan and want to know more

The Guide for new members will get you started

I want to manage my personal information

You can do that with My Account

I want to protect my loved ones

Beneficiaries and your pension will explain how

Retired members, did you know...

To have more taxes deducted from your monthly pension payment, contact us in writing. Requests cannot be made over the phone. Read about what to include in your request in Tax information for retired members.


Your T4A/NR4 and annual pension statement are available online. Sign in to My Account to view and print copies. Physical copies arrived in the mail with your Winter 2019 issue of Pension Life.


You can find the date of your next pension payment under Taxes and pension payments.

Straight talk on retirement and pensions

Your pension and your family

Read the latest post

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Run pension estimates in My Account

The personalized pension estimator and personalized purchase cost estimator in My Account have been updated to reflect plan changes announced April 2018.

Sign in to My Account to create an estimate. Use the pension estimator to run and save multiple estimates with a pension effective date of October 1, 2019, onward, to determine your earliest retirement date. Use the cost estimator to see how buying service might increase your monthly pension payment.

Run a pension estimate

Featured articles

Want to learn more about about your pension plan? Take a time out to dive deeper into one of these topics.


Pensions increasing for service between 2006 and 2018

Learn how the value of your lifetime pension is increasing for service you earned between 2006 and 2018.


Want to understand more about retirement health coverage?

Let us help you make sense of the retirement health benefits puzzle.


Thinking about early retirement?

What you need to know about the plan’s reduction rules and the rule of 85 if you’re planning to retire before age 65