Contact us

If you have questions about your pension, we're here to help.

Want to address your questions online?

Ask your question when it's on your mind. We'll get back to you during our office hours.

Web enquiry form

If you're a plan member, use our secure online form by signing in to My Account.
Sign in to My Account

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Contact the Public Service Pension Plan

CRA Registration Number: 0345702
PBSA Provincial Registration Number: P085496

Phone and fax

Phones are answered Monday—Friday, 8:00 a.m.—4:30 p.m. PT.

Please have your Person ID ready when you call.

General enquiries

Phone
Toll-free in Canada and U.S.:
1-800-665-3554

Fax
250-953-0425

Retired members

Phone
Toll-free in Canada and U.S.:
1-866-876-6777

Fax
250-953-0431

Health and dental

For questions about your extended health care or dental coverage and claims, contact Green Shield Canada.

Monday—Friday
5:30 a.m.—5:30 p.m. PT

Phone
1-888-711-1119

Website
greenshield.ca

Mailing address

Public Service Pension Plan
PO Box 9460
Victoria, BC V8W 9V8

Courier address

BC Pension Corporation Office
Public Service Pension Plan
2995 Jutland Road
Victoria, BC V8T 5J9

Media enquiries

For media enquiries, contact the director of Strategic Communications:
250-356-5836.