Contact information for retirement health coverage

Find out who to contact if you have questions about your retirement health coverage.


Contact BC's Public Service Pension Plan if you:

  • Have questions about premiums
  • Want to apply to join or cancel the extended health care and/or dental plans
  • Moved to an address outside of BC or Canada
  • Changed your name

Phone toll-free in Canada and U.S.: 1-866-876-6777
Fax: 250-953-0431
Online: Sign in to My Account and click the envelope for Message Centre
Mailing address:
Public Service Pension Plan
PO Box 9460
Victoria BC  V8W 9V8

Contact Green Shield Canada if you have:

  • Questions about the extended health care and/or dental plans, including your claims

Phone: 1-888-711-1119
Website: Get in touch with GSC
Mailing address for Western Region:
Green Shield Canada
3433 North Rd, Suite 220
Burnaby, BC V3J 0A9

Contact Medical Services Plan of BC if you:

  • Moved to a new address
  • Are planning to temporarily or permanently leave Canada
  • Returned to BC after living out of province

Phone: 604-683-7151
Toll-free: 1-800-663-7100
Email: mspenquiries@hibc.gov.bc.ca
Mailing address:
Health Insurance BC
PO Box 9035 Stn Prov Govt
Victoria, BC V8W 9E3


External links for contact information

Green Shield Canada

Medical Services Plan of BC